We want our customers to be satisfied with their purchases. If you are not completely satisfied with a product, you may request a return within the specified return period from the date of delivery. To be eligible for a return, the product must be unused, undamaged and returned in its original condition, including all packaging, accessories and documentation provided with the item.
Once we receive the returned product, it will be carefully inspected to verify that it meets our return requirements. If the return is approved, a refund will be processed using the original payment method whenever possible. Refund processing times may vary depending on your payment provider or financial institution.
Please note that certain products may not be eligible for return or refund due to hygiene, customization, clearance sale, or other specific conditions. Shipping charges and return shipping costs may also be non-refundable unless the return is due to a damaged, defective, or incorrect item.
For assistance with returns or refunds, customers are encouraged to contact our customer support team before sending any products back.